North Okaloosa Medical Center Delivering Quality Care and More to Crestview
3/14/2025
CRESTVIEW, FL 03/14/2025 – North Okaloosa Medical Center provided care to thousands of area residents in 2024, with approximately 176,000 patient encounters across its network of physician clinics and other outpatient sites of care. In addition to delivering safe, quality, compassionate healthcare, the health system is helping those in need, supporting charitable organizations and contributing to the area economy. In its most recent Community Benefit Report, North Okaloosa Medical Center’s impact totaled an estimated $127 million in 2024.
In 2024, North Okaloosa Medical Center broke ground on a $15 million construction project to expand the hospital’s emergency department. When complete, the emergency department will have a capacity of 25 beds and enhanced resources for the clinical team to deliver care. Investments will also be made in new technology and equipment, including diagnostic imaging to deliver critical data needed by the clinicians.
“Our work to grow and enhance the medical services we provide is ongoing, as we continuously improve our safety and quality and support access to healthcare for our community,” said Mike Nordness, chief executive officer of North Okaloosa Medical Center. “From providing care to our most vulnerable residents to supporting local charitable organizations, we are proud to make an impact on the health, well-being and quality of life in our community.”
North Okaloosa Medical Center’s emergency room provides lifesaving, medically necessary care at more than 39,000 patient encounters each year, treating all patients regardless of their ability to pay. In 2024, North Okaloosa Medical Center provided $61 million in charity and uncompensated care and provided resources to help patients in need secure medications and medical support devices.
The health system and its employees also support local organizations that make a difference, especially those addressing social determinants of health. Through service projects such as the annual Jars of Love Peanut Butter drive for Feeding the Gulf Coast and contributions to charitable organizations such as Relay for Life of the Emerald Coast, the Crestview Area Shelter for the Homeless, and Healing Hoof Steps, North Okaloosa Medical Center gives back to the community throughout the year.
To enhance patient care and expand healthcare access, North Okaloosa Medical Center is investing in medical services, facilities and technologies. Recruitment of orthopedic specialist, Dr. Theron Jameson, makes available minimally invasive and robotic-assisted procedures such as the “bikini incision” direct anterior approach hip replacement, which is a 3-4 inch incision on the bikini line rather than an incision on the hip. This minimally invasive procedure facilitates proper placement, no limp and equal leg length.
Access to care has been enhanced with the opening of a new Primary Care Clinic in Crestview, with the recruitment of three new providers. Telemedicine is also being used within North Okaloosa Medical Center to support specialized inpatient care in neurology, psychology and intensivist care.
“We are strategically applying our resources to help area residents have access to the care they need close to home,” said CEO Nordness. “These investments, along with our outstanding medical staff and employees, support our delivery of high quality medical care and services for a positive patient experience.”
North Okaloosa Medical Center is one of the community’s larger employers with a payroll of more than $55 million. Support for the future healthcare workforce includes training the next generation of medical professionals through clinical opportunities for nursing, physical therapy, radiology, and lab departments.
In addition to supporting the local economy through job creation, North Okaloosa Medical Center paid $1.1 million in taxes in 2024, monies that support local infrastructure and civic resources.
North Okaloosa Medical Center’s commitment to helping people get well and live healthier includes a free monthly e-newsletter with health and wellness tips for all ages. Sign up at www.northokaloosa.com/enewsletter-sign-up.
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